Terms & Conditions

Welcome to Kyntra Agency. By accessing or using our website, software, services, or automation systems (“Services”), you agree to be bound by the following Terms & Conditions (“Terms”). If you do not agree, you must discontinue use immediately.

1. Definitions

“We,” “us,” “our” refer to Kyntra Agency.

“You,” “Client,” “User” refer to anyone accessing or using our Services.

“Services” include our website, CRM platform, AI messaging systems, automations, and related tools.

2. Use of Services

You agree to:

Use our Services only for lawful purposes

Not abuse, hack, or exploit the system

Provide accurate and truthful information

Keep your login secure and confidential

We reserve the right to suspend or terminate access if misuse is detected.

3. Client Responsibilities

You are responsible for:

The contacts, leads, and data uploaded into the system

Compliance with all SMS/email marketing laws (TCPA, CAN-SPAM, etc.)

Ensuring your content is legal and non-infringing

Managing your subscription and billing information

You agree not to use our platform to send:

Spam messages

Harassing, abusive, or illegal content

Misleading or fraudulent offers

4. Payments & Billing

All subscriptions renew automatically unless canceled

No refunds for partial periods

Failed payments may result in service interruption

Pricing may be updated with notice

If using a trial:

Access will end automatically unless upgraded.

5. Intellectual Property

All content, branding, software, systems, and training materials are the property of Kyntra Agency and protected under copyright law.

You may not:

Copy, sell, or resell our platform

Reverse engineer our technology

Claim ownership of our tools or content

6. Data Ownership

You own the data you upload — your contacts, messages, and pipelines remain yours.

We do NOT sell your data.

We only use it to provide and improve your Services.

7. AI & Automation

By using our AI tools, you acknowledge:

AI may auto-respond, schedule, or engage contacts

You are responsible for the content sent on your behalf

AI shouldn’t be used for illegal, harmful, or deceptive activity

8. Limitation of Liability

We are NOT liable for:

Loss of revenue or business

Data loss caused by third-party platforms

Misuse of tools outside our control

Legal penalties due to improper campaign use

Your use of the platform is at your own risk.

9. Termination

We may terminate or suspend your access if:

You violate these Terms

Fraudulent or illegal activity is detected

Payments fail repeatedly

You may cancel anytime by contacting support or through your dashboard.

10. Modifications

We may update these Terms at any time.

Changes will be posted with an updated “Last Updated” date.

Continued use of our Services means you accept the changes.

11. Governing Law

These Terms are governed by the laws of the State of Virginia

(or the state where your business is legally registered).

12. Contact Information

For questions about these Terms:

📩 Email: [[email protected]]

📍 Address: [1640 Boro Pl Mclean VA 22102]

Kyntra Agency

Modern Growth, Automated.