Privacy Policy

At Kyntra Agency (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, CRM platform, SaaS applications, AI messaging tools, or any related services (“Services”). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Personal Information: name, email, phone number, business information, and payment details (processed securely by Stripe).
• Business & Usage Data: contacts uploaded, messages, logs, automations, CRM activity.
• Automatically Collected Data: IP, device, browser, site behavior, analytics.
• Third-Party Integrations: data from systems you connect (Google, Meta, calendars, email platforms).

2. How We Use Your Information

• Provide access to our CRM, AI tools, funnels, and dashboards.
• Automate messaging, bookings, and workflows.
• Improve service quality and system performance.
• Process subscriptions and payments.
• Deliver support and resolve issues.

We do not sell or rent your data.

3. Data Protection

We use security measures including encryption, secure hosting, Stripe payment processing, firewalls, and role-based access. No system is 100% secure, but we take reasonable steps to protect your data.

4. How Data Is Shared

• Service Providers: hosting, analytics, SMS/email carriers, payment processors.
• Authorized Integrations: platforms you choose to connect.

We never share data for advertising purposes.

5. Your Rights (GDPR + CCPA)

You may request:

• Access to your data
• Correction of inaccuracies
• Export of your data
• Deletion of your account
• Restriction of data usage

Contact [email protected] to submit a request.

6. Data Retention

We retain your data as long as necessary to provide Services and comply with legal obligations. You may request deletion at any time.

7. Cookies & Tracking

We use cookies and analytics tools to improve performance, track conversions, and enhance user experience. You may disable cookies in your browser settings.

8. AI & Automations

By using our AI or messaging tools, you agree that:

• AI may respond automatically to contacts
• You are responsible for all outgoing communication
• AI cannot be used for harmful, illegal, or deceptive activity

9. Children’s Privacy

Our Services are not intended for individuals under 18, and we do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of our Services means you accept the updated version.

11. Contact Information

For questions about this Policy:
Email: [email protected]
Address: 1640 Boro Pl, McLean, VA 22102